Workflow Management – Review Your Processes

This workshop is suitable for: All primary care staff, clinical and nonclinical in addition to chosen patient representatives

Introduction

This half-day workshop is aimed at those organisations or individuals who are keen to explore the benefits of introducing workflow optimisation into their administrative processes to aid clinical working demands. Such introduction ease workloads and enable administrative staff to take greater involvement in easing burden within the workplace while upskilling. Often known as correspondence management, this workshop will help your organisation considerably in their pursuit of effective, efficient workflows.

Aims

This workshop is aimed at delivering positive attitudes and effective, efficient processes enabling the optimizing of administrative workflow streams.

Learning Outcomes

By the end of the workshop, you will have:

• Gained positive attitudes towards implementing change in a key area of clinical demand, that of administration

• Identified the barriers to change and understood the benefits of effective correspondence management

• Gained the confidence to set out the first steps and structure required to optimize your clinical correspondence

• Produced the outline of your ‘workflow optimization’ protocols and flowcharts relevant to effective process implementation

• Discussed and evaluated the workflow optimization implementation process

• The tools to apply your change to a process that reduces GP demand.

This event will be running again on 14th October 2021 13:30-16:30