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Triage Training for Nurses in Primary Care
18th March 2021 @ 9:00 am - 11:00 am
£35 – £65This workshop is suitable for: Nurses
LEARNING OUTCOMES/WORKSHOP OBJECTIVES
A highly interactive workshop designed to establish what candidates want to get out of the session, and ensure they leave feeling more comfortable with their role in telephone triage. This is an opportunity to network with colleagues facing similar challenges, and to share and discuss common problems and solutions.
• What are the pitfalls of telephone triage? Explore
• Taking a history
• Listening skills
• Formulating a plan
• What are the red flags of telephone triage?
• Look at common illnesses/problems and pertinent questions to ask
• How to recognise when it’s fine to give advice and when a patient should be seen
Quiz or Scenarios to discuss
