The Practical and Legal Aspects of Subject Access Requests and GDPR

This workshop is suitable for: Practice Managers / Staff dealing with Medical Record Access Requests.

Introduction

This session is aimed at practice managers and administration staff responsible for processing requests for access to records by patients, solicitors and other parties. It also covers the other rights individuals have under data protection law, such as correction, erasure and objection to the use of their data.

The objective of the session is to ensure that staff are empowered to:

• Respond to all requests in an appropriate manner and comply with all legislative requirements

• Manage responses in the most effective way in terms of time and resources

• Engage appropriately with clinical staff regarding possible exemptions and decisions

Topics covered include:

• Update on the current legal rights of individuals and applicability in a practice setting

• Handling complex cases – issues such as parental responsibility, solicitors & consent, powers of attorney & capacity

• Requests by external parties – i.e. Police, regulators

• Access to records of deceased patients