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Getting the most out of Telephone & Virtual Consultations
LEARNING OUTCOMES/WORKSHOP OBJECTIVES
• Maximise the use of virtual consultations
• Understand the limitations imposed by no face to face contact
OBJECTIVES
• Understand good listening and questioning techniques
• Be able to elicit and record relevant information
• Ensure appropriate safety netting
COURSE CONTENT
• Types of remote consultations available, the pros and cons of various methods
• Communication skills
• Safety netting
Booking Information
To book a place/s email bookings@networkforpractices.co.uk
Our acceptance of your booking brings into existence a legally binding contract between us on the following Terms & Conditions – If places are booked but cancelled before payment has been made or a candidate DNAs, the fee will remain due. Cancellations will attract a refund if the course is subsequently fully booked. To avoid any confusion, we ask that Cancellations are by email only. We will make every effort to resell the cancelled place. Where places are free a £25 charge will be applied to cancellations/DNAs. Payment is required within 14 days from date of invoice.
