Case Investigator Secondary Care, face-to-face, East of England

About this event

This is an interactive course and uses case studies to explore and develop the key skills and knowledge required by case investigators.

Places are open on a first come first served basis, please book on Eventbrite early to secure your place.

ObjectivesBy the end of the course, delegates will be able to:

• explore how concerns about a practitioner’s practice arise and identify the most common factors affecting performance
• explain why the decision to investigate is made and suggest other options to resolve performance concerns
• describe roles and responsibilities for those involved in investigations
• plan for an investigation which meets national requirements
• describe the principles of robust and meaningful terms of reference and know how to work within them
• collect, review and weigh evidence
• conduct an investigative interview using a structured approach
• recognise the key skills and attributes of a case investigator
• recognise their own limits of competence and access sources of support and expertise
• reference relevant national/local standards
• write an investigation report with conclusions
• describe the potential legal challenges to an investigation

Course topics 

– dealing with concerns about a practitioner’s practice– investigation roles and responsibilities– starting the investigation– gathering evidence– interviewing witnesses– report writing– supporting the practitioner– responding to legal challenges– support for case investigators