Case Investigator Secondary Care, face-to-face, Birmingham

About this event

This is an interactive course and uses case studies to explore and develop the key skills and knowledge required by case investigators.

Places are open on a first come first served basis, please book on Eventbrite early to secure your place.

ObjectivesBy the end of the course, delegates will be able to:

• explore how concerns about a practitioner’s practice arise and identify the most common factors affecting performance
• explain why the decision to investigate is made and suggest other options to resolve performance concerns
• describe roles and responsibilities for those involved in investigations
• plan for an investigation which meets national requirements
• describe the principles of robust and meaningful terms of reference and know how to work within them
• collect, review and weigh evidence
• conduct an investigative interview using a structured approach
• recognise the key skills and attributes of a case investigator
• recognise their own limits of competence and access sources of support and expertise
• reference relevant national/local standards
• write an investigation report with conclusions
• describe the potential legal challenges to an investigation

Course topics 

– dealing with concerns about a practitioner’s practice– investigation roles and responsibilities– starting the investigation– gathering evidence– interviewing witnesses– report writing– supporting the practitioner– responding to legal challenges– support for case investigators